Residents' Opinion Survey

The Dunedin City Council has been running an annual Residents' Opinion Survey since 1994.

These surveys measure residents' satisfaction with the Council's performance and with Council owned facilities. The output of these surveys enables the Council to assess the extent to which the Council has met its performance objectives.

In addition, each year subsequent surveys add to a growing body of research about what Dunedin residents think about their city and their Council.

The topics covered in the Survey include (but are not limited to):

  • Overall Satisfaction with Dunedin City Council;
  • Rubbish Collection;
  • Water, Drainage and Sewerage;
  • Roads, Footpaths, Lighting and Parking;
  • Regulatory, Monitoring and Enforcement;
  • Consultation and Communication;
  • Economic Development and Promotion;
  • Elected Representatives;
  • Planning and Urban Design; and
  • City Facilities.

The survey is independently conducted by a professional research company - Research First Limited.

2010 Residents' Opinion Survey

A select group of 4500 residents were randomly selected to complete the Survey. These residents received a printed copy of the Survey questionnaire between 30 April and 7 May 2010 and may also choose to complete the Survey online.

To ensure the statistical validity of the Survey results, responses from residents randomly selected to complete the survey will be analysed separately to responses from residents who independently chose to complete the survey.

This survey closed on Friday, 28 May 2010.

2010 Results

2009 Results


Last reviewed: 19 Aug 2010 3:23pm


Dunedin City Council