- who is on the unpublished (confidential) roll
- whose name is not included on the printed roll used for the election, or who has been wrongly deleted from the roll
- whose address on the roll is out of date and they have been living at a new address in a different ward/community/constituency for one month or more
- who has enrolled after the printed roll closed
- who has spoilt, lost or not received their ordinary voting documents
- who cannot cast an ordinary vote without incurring hardship or undue inconvenience (eg out of the country during the voting period)
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