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Dunedin City Council – Kaunihera-a-rohe o Otepoti
Noise control.

Noise control information for landlords

The DCC takes all residents’ comfort and safety seriously. DCC Noise Control Officers respond to noise complaints and act when it is excessive or unreasonable.

The DCC takes all residents’ comfort and safety seriously. DCC Noise Control Officers respond to noise complaints and act when it is excessive or unreasonable.

When there are ongoing noise complaints about tenants, the main responsibility rests with them but landlords and property agents can also help.

The Residential Tenancies Act 1986

Under the Act, tenants must ensure that they do not reasonably disturb the peace, comfort and privacy of other persons residing in their neighbourhood.  This is usually written into tenancy agreements.  Generally noise should not be clearly audible beyond their property boundary.

Safeguards to prevent noise problems

To reduce the likelihood of tenants creating excessive noise, landlords and agents can:

  1. Conduct thorough reference checks before choosing tenants.
  2. Ask specifically about noise during reference checks.
  3. Ensure tenants sign a tenancy agreement before starting the tenancy.
  4. Obtain copies of tenants’ identification so you have their full name and date of birth.
  5. Warn tenants where there is a breach of the tenancy agreement (such as excessive noise).
  6. Pursue formal action under the Residential Tenancies Act if these breaches continue.

Advice on tenancy agreements is available at Tenancy Services (link to external website, new window)

DCC Environmental Health Officers will write to rental property owners when a pattern of excessive noise develops.

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