Current Alerts and Notices (View all)

Road conditions(2)

Water shutdowns(1)

Dunedin City Council – Kaunihera-a-rohe o Otepoti

Water supply

We manage Dunedin’s water supply system, from source to tap. We collect, supply, treat and distribute water to residents and businesses in Dunedin and outlying areas.

The system includes 21,000 hectares of water catchment, 6 treatment stations, 35 pumping stations, 57 reservoirs (raw and treated water) and 1450 km of pipes.

Where does our water come from?

We hold permits to take water from various rivers around Dunedin and manage many of our catchments to improve the quality and quantity of our water supply. The best catchment land is covered in natural bush or tussock to reduce the impact from stock, pests and other land use. Tussock plants collect and retain water, so having them in a catchment increases the water yield.

Dunedin’s water supply is sourced mainly from Deep Creek and Deep Stream, tributaries of the Taieri River. The Silverstream, Water of Leith catchment, Sawyers Bay and Port Chalmers catchments, Waikouaiti River and Waipori River supply outlying areas and supplement Dunedin’s supply when needed.

Dunedin water supply system

This page provides information on Dunedin water supply system.

Treatment

Dunedin's water treatment plants use a variety of treatment methods to make the water clear and safe to drink.

Water pressure

Dunedin’s hilly landscape means water pressure varies quite considerably across the city. We aim to provide water at pressure between 300 and 900kpa. Pressure below this level can be frustrating for customers but high pressure, while giving a great shower, can put additional stress on pipework and increase leakage.

New water connections

Usually, we are responsible for water infrastructure between the reticulation main and the property service point (manifold/toby/meter).

Integrated System Plan – Planning for the Next 50 Years

Servicing Assessment: Drinking water, wastewater and stormwater

The Servicing Assessment is an assessment of communities’ access to drinking water, wastewater and stormwater services in the Dunedin City Council (DCC) territorial area, including both DCC-operated and non-DCC services.

Water charges

This page provides information on Water charges.

Paying your water account

There are several ways to pay your DCC water accounts:

Deep Stream Water Supply Catchment

Deep Stream Water Supply Catchment is a Controlled Catchment under DCC’s Water Supply Bylaw 2026. Permission to enter is required.

3 Waters Projects

The DCC is undertaking a proactive renewal programme of capital works throughout Dunedin City and its wider area. We are working to replace and upgrade various 3 Waters infrastructure including the pipes and pump stations, as well as other assets that help to treat and carry our drinking water, wastewater (foul sewer) and stormwater to help meet the growing needs of our beautiful city.

History

Dunedin has had a water supply of one sort or another since it was first settled. We have constantly reviewed and upgraded its systems to match growing demand.

Saving water tips

Water is a taonga – we need to use it wisely. This page outlines ways to save water.

Boundary backflow prevention – keeping our drinking water safe

We supply good quality drinking water to around 49,000 homes and businesses. We manage the city’s catchments, treat raw water and provide a piped network to get water to your taps.

Restricted water schemes

This page provides information on Restricted water schemes.

Waikouaiti/Karitane/Hawksbury Village water supply contamination information

Dunedin water supply system

This page provides information on Dunedin water supply system.

Treatment

Dunedin's water treatment plants use a variety of treatment methods to make the water clear and safe to drink.

Water pressure

Dunedin’s hilly landscape means water pressure varies quite considerably across the city. We aim to provide water at pressure between 300 and 900kpa. Pressure below this level can be frustrating for customers but high pressure, while giving a great shower, can put additional stress on pipework and increase leakage.

New water connections

Usually, we are responsible for water infrastructure between the reticulation main and the property service point (manifold/toby/meter).

Integrated System Plan – Planning for the Next 50 Years

DCC has spent the past five years working in partnership with mana whenua to create a comprehensive and robust plan to keep our drinking water, wastewater and stormwater services reliable, safe, and affordable for the next 50 years and beyond.

Servicing Assessment: Drinking water, wastewater and stormwater

The Servicing Assessment is an assessment of communities’ access to drinking water, wastewater and stormwater services in the Dunedin City Council (DCC) territorial area, including both DCC-operated and non-DCC services.

Water charges

This page provides information on Water charges.

Paying your water account

There are several ways to pay your DCC water accounts:

Deep Stream Water Supply Catchment

Deep Stream Water Supply Catchment is a Controlled Catchment under DCC’s Water Supply Bylaw 2026. Permission to enter is required.

3 Waters Projects

The DCC is undertaking a proactive renewal programme of capital works throughout Dunedin City and its wider area. We are working to replace and upgrade various 3 Waters infrastructure including the pipes and pump stations, as well as other assets that help to treat and carry our drinking water, wastewater (foul sewer) and stormwater to help meet the growing needs of our beautiful city.

History

Dunedin has had a water supply of one sort or another since it was first settled. We have constantly reviewed and upgraded its systems to match growing demand.

Saving water tips

Water is a taonga – we need to use it wisely. This page outlines ways to save water.

Boundary backflow prevention – keeping our drinking water safe

We supply good quality drinking water to around 49,000 homes and businesses. We manage the city’s catchments, treat raw water and provide a piped network to get water to your taps.

Restricted water schemes

This page provides information on Restricted water schemes.

Still didn't find what you were looking for?