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Dunedin City Council – Kaunihera-a-rohe o Otepoti

City safety

The Dunedin City Council (DCC) has a role in ensuring our residents and visitors can live, work and play safely in our city.

If you want to find out more about the city safety programme or have any comments or ideas you can contact the DCC Liquor Licensing Co-ordinator/Project Officer – Kevin Mechen, phone 03 477 4000 or email kevin.mechen@dcc.govt.nz.

  • Community constables

    Community policing in Dunedin is all about pro-active problem-solving with partner groups.

    Dunedin has two community constables who work with government, non-government and community groups to:

    • reduce crime and road trauma
    • increase community safety
    • offer a sense of reassurance to our residents and visitors.

    They are focused on making our community a safer place to live by working with the community, dealing with the little issues before they become big issues.

    As well as the community constables, there is a campus cop who provides a vital link between the Police, the University and the community. More information about the Campus Cop can be found on the University of Otago website.

  • Graffiti

    Graffiti vandalism

    The DCC is committed to taking an active role, along with our wider community, in addressing graffiti vandalism in the city.

    Two ways to effectively do this are; removing graffiti as quickly as possible and creating more appealing art within the city. Fresh graffiti is easier to remove. When graffiti is left, it can attract more vandalism – and more recognition for those who graffiti.

    Creating art such as murals in areas that have experienced repeated graffiti, can deter graffiti vandalism. And, murals make the city a more interesting place to live. Keep Dunedin Beautiful supports creation of murals across the city and the DCC assists with this work.

    The DCC removes graffiti on public property but is unable to deal with all graffiti. This type of vandalism is a community issue – and one we need to tackle together.

    Reporting graffiti vandalism

    Graffiti vandalism on Council assets will be removed within three working days, with offensive graffiti removed within eight hours. If you see graffiti on public land or property, please report this on 03 477 4000.

    Private property in key locations including walking routes and properties bordering parks are often targeted for graffiti vandalism. Fences, garages and street facing buildings in these areas can be prime targets.

    To report graffiti vandalism on your own private property or another property, please contact us on phone 03 477 4000.

    Property owners are responsible for the removal of graffiti and tagging on private property, however the DCC can provide advice on the best course of action and guidance on ways to deter graffiti in the future.  It’s also important to notify us so we can understand where graffiti may be occurring regularly, and work with communities to find ways to address this.

    If you wish to advise the Police of graffiti on your private property please call 105, the non-emergency number for Police, or complete the form on the Police website 105.police.govt.nz

    Council’s primary role:

    • Promptly remove graffiti on Council property
    • Facilitate community responses to address graffiti such as murals
    • Provide advice to property owners
    • Manage reporting and share this information with the Police

  • Liquor ban

    In 2004, the DCC implemented a bylaw prohibiting consumption of alcohol in public places. It is enforceable in the central city area and includes all open liquor containers.

    You can take alcohol that you have just bought through the area, as long as it is in an unopened container. This means that off-licence premises can operate in liquor ban areas and that you can take alcohol through the area to a private residence. It does not mean you can't have a glass of wine at your friend's apartment in the central business area!

    If you are found consuming liquor in this area, you may receive a fine of up to $20,000.

    The bylaw includes a clause that allows for temporary liquor bans to be added for a specified time or in a specified area, such as the ban imposed in North Dunedin during the Undie 500 weekend.

    Why do we have this bylaw?

    The Control of Liquor in Public Places Bylaw came into effect after research showed that most of the arrests and disturbances were alcohol related - between 75 and 80% of offenses after 7pm. Since 2004, these numbers have declined steadily.

  • DCC security and body worn cameras

    Security camera use

    The DCC is committed to providing a safe city for both staff and the public.

    Closed circuit security cameras may be installed on Council premises and at other locations providing Council services, in order to:

    1. ensure Council staff and public safety
    2. improve security and deter criminal activity
    3. monitor trespassing, or illegal or malicious activity on Council property
    4. provide evidence for Council or Police investigations and potential prosecution.
    Body worn cameras

    Body worn cameras may be worn by designated DCC Parking and Animal Services Officers while engaged in the delivery of Council services, in order to:

    1. provide Council with information about the incidence, nature and severity of negative public interactions, including verbal abuse, threatening behaviour and physical assaults towards officers.
    2. minimise the risk of harm to staff and the public, by encouraging positive behaviour and interactions between the public and Council officers.
    3. provide a record of events where an incident requires further investigation or to be referred to the Police.

    The DCC will ensure that the operation of security and body worn cameras does not unreasonably intrude on the privacy of individuals. Camera footage will only be held for the reasons identified above, in line with relevant legislation including the NZ Privacy Act 1993.

    Camera footage access

    The DCC protects all personal information it holds from unauthorised access or use. security and body worn camera footage will only be made available to Council staff or third parties (e.g. the Police) in the event of a formal investigation, and only if the request is deemed justified, the footage is 'readily retrievable' and it doesn't unreasonably breach anyone's privacy.

    Members of the public may also request access to personal footage that relates to them. You can request to access camera footage, or make an enquiry or complaint regarding the use of cameras as follows:

    Octagon city safety cameras

    The DCC, in collaboration with the Police has a number of city safety cameras operating in the Octagon 24 hours a day, 7 days a week. Images are recorded constantly, and busy times such as Friday and Saturday nights are monitored by trained volunteers working under Police supervision.

    The objectives of the City Safety (Octagon) Camera Programme are to:

    1. reduce crime and disorder levels by deterring potential offenders
    2. reduce the public’s fear of crime
    3. help ensure a timely, effective police response
    4. assist in the detection and prosecution of offenders
    5. help secure a safer environment for those people who live in, work and visit Dunedin’s city centre.

  • Having problems in your neighbourhood?

    Emergency

    If there is an emergency and you need urgent help from the police, ambulance or fire services, phone 111.

    Non-emergency

    If you need to talk to the police about a non-urgent matter, phone 105.

    Problem

    Contact

    Response time

    Comment

    Stereo, band or party

    Noise Control 03 477 4000

    30min for CBD and surrounding suburbs 60min for outer suburbs

    A Noise Control Officer (NCO) will assist if the noise is excessive. An 'Excessive Noise Direction' will be issued requiring occupiers to reduce noise to an acceptable level. If another valid complaint is received within 72 hours and the noise is not reduced or re-offending is found to be re-occurring - the source of the noise (speakers etc) can be seized by NCO and/ or police.

    Party – people noise only

    Building owner/ landlord (if re- occurring)

    At building owner/landlord's discretion

    If there is no amplified sound, there's less ability for action to be taken by NCO or police (other than appealing to their better judgement to be 'good neighbours'). If there's a re- occurring problem with a tenanted property, the landlord may consider looking at terms of the Tenancy Agreement with the tenant, but there is no compulsion on the landlord.

    Disorderly people in public place

    Police 111 or 105

    As available

    If there are groups of people in the street that are noisy, disorderly, aggressive or generally unruly, the police can be called to deal with the situation. An emergency will be when safety of persons are at risk (e.g., a fight).

    Rubbish on property/public health nuisance

    DCC 03 477 4000

    Three days

    An Environment Health Officer (EHO) may investigate if there is a concern with rubbish being left on a property. The EHO would assess if the rubbish is a public health nuisance and if necessary request or order the building owner, landlord or occupier to remove it.

    Litter/broken glass in a public place

    DCC 03 477 4000

    As available

    If you discover litter or broken glass in a public place, contact the DCC. The relevant department will respond to the complaint and take appropriate action.

    Breach of alcohol ban

    Police 105

    As available

    Where an alcohol ban is in place the police have an ability to issue an infringement notice of $250 to anyone found consuming alcohol in any area covered by the ban.

    General concerns relating to tertiary student behaviour

    Campus Watch 0800 479 5000 University of Otago Proctor

    As available

    The University of Otago Proctor and Campus Watch are available to discuss general concerns about behavioural or general issues if tenants are students at the university.

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