Our pool rules are designed for the safety and well being of ALL our customers, those that break these rules will be disciplined in accordance with our disciplinary procedures.
- No running on poolside
- No eating on poolside (except leisure pool or gallery seating areas)
- No flips or back flips off the sides of the pool
- No 360 from side of pool
- No throwing objects (except balls)
- No swearing (in terms of verbal assault)
- No chewing gum
- No fighting or bullying
- No pushing into pool
- No shoulder rides
- No consuming drugs or alcohol on the premises
- No entry for those under the influence of drugs or alcohol
- No smoking in the building or on the terrace
- No public displays of affection (PDA) – Moana is a family show, fondling, excessive touching and kissing is not acceptable
Cameras and Video Cameras
The use of cameras or video cameras are permitted on poolside only after you have spoken to a staff member and it is clear that you have the permission of the person you are photographing/videoing.
Mobile phones, regardless of their functions, are not to be used in the changing rooms.
If you want to come to the pool specifically to film or take photos, you will need the Manager's authorisation.
Underwater cameras are not permitted unless prior permission has been given by the Supervisor on duty.
Hygiene and Recovering from sickness
Pool management recommends that people wait for two weeks after a vomiting and/or diarrhoea bug before returning to any of the pools.
Any child or adult who has incontinence problems, and wears some form of incontinence pants or nappies during the day, MUST wear appropriate swimwear. This must be some form of tight fitting pants, such as bike shorts, worn under their normal swimwear. These pants must be tightly fitted around the waist and legs in order to contain any matter in the event of an accident.
Babies and toddlers must wear swimming nappies. These are sold at reception.
Gym users must shower before entering the pools or spa.
Swimmer Dress Policy
All swimmers at all times in the water must wear recognised swimwear.
- No underwear allowed
- Wetsuit style togs are acceptable
- Rash vests or special aquatic garments are preferred over T-shirts; if a T-shirt must be worn it must be clean, fitting and have recognised swimwear worn underneath
- Nappies, street clothing, soiled or badly worn clothing is not permitted in the water at any Dunedin City Council pool
- Children, five years and under, must wear tight fitting togs. We prefer, and recommend children three and under wear Aqua-naps
- The Duty Supervisor shall be the sole judge as to the adequacy, or otherwise of swimwear, and to whether any swimwear is worn correctly
- T-shirts must be tucked in while on diving boards and Hydroslide
- No T-shirts while on the towers
We have specific contractors on site who provide personal training in the gym and in aqua jogging. No one, other than these contractors can take clients for personal training within our facility.
Moana Pool Just Swim has the Professional Teaching Rights for Aquatic Services. No other person or business may teach swimming in a professional capacity. Any other teaching is only permitted if those customers have hired a lane for private use. Teachers with school groups and parents informally giving their kids some pointers are not an issue.
Supervision Policy - Swim and Waterslide
- Caregivers for children under 5 years must be in the water within arm’s reach, and able to physically assist at all times
- Children under 10 years must be actively supervised by a caregiver. Actively supervised means watching your child at all times and able to provide immediate assistance.
- Caregivers must be 16 years or older.
Does this apply to the Waterslide?
Yes it does, under 5’s must slide down with an adult, under 10’s have someone actively supervising them at the slide exit pool.
Breath holding policy
The Dunedin City Council is committed to providing a safe and healthy environment for all users of our swimming pools. Breath holding activities and resulting shallow water blackout events have been identified as a very high risk with extremely serious potential consequences. As a result the following rules have been put in place to best protect users from serious harm.
The policy aims to provide clarity for users and pool staff around breath holding activities that people may want to attempt while using the facility. It covers all possible breath holding activates including specific bookings and events.
Breath-Holding, in terms of swimming: Any activity that involves a swimmer holding their breath underwater, particularly attempting to ignore the urge to breathe.
Freediving: The sport or activity of diving under water without the use of breathing apparatus, especially in deep water.
Spotter: Can be in or out of the water, no specified ratio for spotters to swimmers, the spotter must be confident they can effectively watch all swimmers they are supporting.
- Dive/Lap Pool (4.6m deep)
- Breath holding activities will no longer be permitted in the Dive/Lap Pool without a booking being made.
- Bookings for breath holding activities can only be made by recognised Free Diving groups or groups that have Worksafe accreditation for free diving/breath holding. Staff must be made aware of the intention to breath hold during the booking.
- Main Pool (0.91m-1.7m deep)
- Breath holding activities are only permitted in the main pool if the person has a spotter following them on the surface at all times. Staff must be made aware of the intention to breath hold.
- Breath holders may not exceed one length of the pool without coming up for a breath when the pool is at 25 meters and must be wearing fins.
- Breath holders may only exceed the 25 meter rule when the pool is at long course and fins are being worn for training purposes and or competitions.
- One length one breath.
- Old Dive Pool
- Breath holding activities will no longer be permitted in the Old Dive Pool without a booking being made.
- Bookings for breath holding activities can only be made by recognised Free Diving groups or groups that have Worksafe accreditation for free diving/breath holding or underwater hockey players wishing to train surfacing from depth. Staff must be made aware of the intention to breath hold during the booking.
- Underwater hockey players must have someone in the water watching from the surface able and prepared to offer assistance at all times while this activity is being undertaken.
- Dive/Lap Pool (4.6m deep)
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