Our Support Co-ordinator is available to help you at any point of the process 03 474 3409. While we can’t guarantee the regulatory parts of the DCC will allow you to do what you want to, we will help you find creative solutions where possible.
Common council rules
Resource consent: The District Plan describes what you can do on your property. If you wish to deviate from the rules set out in the plan, you will need a resource consent.
The building consent process ensures your project meets the criteria of the Building Act 2004.
Some businesses need a licence or certificate of registration to operate. These include food premises, hairdressers, camping grounds and funeral homes.
Commercial food premises
Guided by the Food Hygiene Regulations Act 1974, businesses offering food for sale must operate to specific standards, so food is properly handled and prepared.
Food safety training
Food offered for sale needs to prepared in line with established rules and guidelines. These apply to food prepared on commercial premises, street stalls and other situations.
There are five types of liquor licences – on, off, club, special and temporary authority.
Trade waste discharges
Discharges to the wastewater network from trade premises are controlled through the Trade Waste Bylaw, and certain discharges (including from cafes, restaurants and takeaways) will require a consent.
If you’re unsure of what is required or where to find information specific to your situation, contact our Customer Service Centre on 03 477 4000 or visit on the Ground Floor, Civic Centre, 50 The Octagon, during office hours.
Dealing with DCC Departments
We can help you get the best out of your interactions with council by pointing you towards the right people to help with your specific query.
We can help you ‘streamline’ your contact with other DCC departments by sitting down with you and checking you’ve covered all the rules that may affect your initiative, and suggesting options should you be unclear about what is required next.
Think about writing down your requirements, so they are clearly articulated and leave a copy with DCC staff.
To keep the pressure off yourself - and us - try not to leave your query or contact until the last minute.
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