Dunedin City Council (DCC) owned car park buildings, except for the Dunedin City Library car park building are now paperless with the installation of static licence plate recognition (LPR) technology.
Instead of tickets or access cards, a vehicle’s licence plate (also known as a number plate) is scanned by a camera at the entrance of the car park building, automatically logging the entry in the system and raising the barrier arm to allow the driver to enter. To leave the car park building, the driver must enter their plate number into the pay station to pay their fee. The pay stations will take coins, credit/debit cards, and Apple or Google Pay. The pay stations do not use the PayMyPark app or take notes.
If you enter the car park building and are unable to find a parking space, there is a 10-minute grace period from when your licence plate is scanned at the entrance in which you won’t be charged.
LPR makes the parking experience smoother and quicker by removing the need for paper parking tickets, which means no more lost tickets and no more time-consuming repairs. It’s also estimated to save approximately 1168m2 of paper per year, so it’s lighter on the environment.
What information are the cameras collecting?
The static cameras are being used to scan the licence plate of vehicles. They are not used to capture expired warrants of fitness (WOFs) or registrations. The only information accessible to DCC Parking Operations is your licence plate, what time your vehicle entered and exited the car park, and how much you paid.
No personal information is held in the system, and DCC does not have access to your parking information for enforcement purposes.
Leased parking spaces in the car park buildings
If you lease a parking space in one of our car park buildings, you no longer need your access card to enter the building.
Can I have multiple licence plates registered under one leaseholder?
You can register more than one vehicle against your account. This gives you the flexibility to enter the car park building as a leaseholder regardless of which of your registered vehicles you choose to use. If one of your other registered vehicles enters the car park building at the same time, the second vehicle will be recorded as a casual parker and will need to pay casual rates to exit the car park building.
What if I need to update my licence plate number as a leaseholder?
If you need to update your licence plate number because you have a new vehicle and/or you have sold or disposed of a vehicle already registered with us, you will need to send an email to fleetops@dcc.govt.nz so we can update our records.