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Dunedin City Council – Kaunihera-a-rohe o Otepoti

The Dunedin City Council is an accredited Building Consent Authority (BCA). A BCA is responsible for performing certain building control functions under the Building Act, such as processing and issuing building consents, inspecting and certifying that completed building work is compliant and issuing notices to fix and compliance schedules.

Building Services, a business unit within the Dunedin City Council administers these functions and our trained professionals are committed to providing quality customer service and helping you obtain your consent as fast as possible while ensuring your project meets relevant legislative and building  code requirements.

We value your feedback. If you feel dissatisfied with our service, we encourage you to let us know through our complaint process. A complaint is an expression of dissatisfaction on (for example):

  • our lack of action
  • our decision
  • the standard of service received from our staff or contractors.

Our complaints policy sets out guiding principles for our staff to follow when handling complaints. If you would like further information on this policy please feel free to contact us.

Depending on your issue, it will either be managed through the particular business area involved to seek a resolution or escalated to the appropriate manager to handle.

Our standard response timeframe is an acknowledgement and a resolution within 5 working days. However, if the issue needs more time we will let you know and keep you updated.

If you are not satisfied with our response to your complaint, contact us and we will consider your concerns and carry out a fair review.

Building Services contact details:

Do you need consent

Before you begin

Consumer protection measures

Minimum floor levels

Making an application for building consent

How to complete an application form

Submit building applications online

Building consent process

Starting work and inspections

Making changes to a building consent

Code compliance certificate

Forms and guidance

Building Services general information

Building Services - Consent fees and charges

Building infringement offences and fees

This is a list of offences and the infringement details for Building Services.

Building services general charges

This page provides information on Building services general charges.

Plumbing and drainage fees and charges

Pool fencing

Amusement devices

Building Services newsletter

Short term visitor accommodation – compliance considerations

Earthquake prone buildings

What's new

This page provides information on What's new.

Eco design

Do you need consent

If you are planning a project that involves demolishing, constructing, or altering a building, it is likely you will need some form of consent before you proceed.

Before you begin

If you are not familiar with building plans and compliance with the building code, we recommend engaging an experienced professional to supply the required drawings and information, and to apply for a building consent on your behalf.

Consumer protection measures

This page provides information on Consumer protection measures .

Minimum floor levels

This page contains guidelines for minimum floor levels in Dunedin.

Making an application for building consent

Providing a good application will avoid unnecessary delays. Everyone involved benefits from a complete, accurate, easily understood application as it becomes the plan everyone has to follow.

How to complete an application form

Information collected in this form is utilised by Government departments such as, the Ministry of Business, Innovation and Employment, Statistics New Zealand, and Fire and Emergency New Zealand.

Submit building applications online

Applications for Building Consents (BC), Project Information Memorandums (PIM) and Amended Building Consents can be submitted online.

Building consent process

This page takes you through a step by step guide to the building consent process. The building consent process is designed to ensure your project meets all criteria under the Building Act 2004.

Starting work and inspections

Included on this page are details around the life of a building consent, starting work and inspections.

Making changes to a building consent

You can amend your building consent by applying for either a minor variation or an amendment.

Code compliance certificate

A code compliance certificate (CCC) is a formal statement issued under section 95 of the Building Act 2004, that building work carried out under a building consent complies with that building consent and the building code.

Forms and guidance

This page lists forms and checksheets to assist when lodging a building consent application for exterior structures.

Building Services general information

General information about a wide range of building related topics including; certificate of acceptance applications, compliance schedule/building warrant of fitness, notices to fix, independent building reports, infringement notices, property searches, land information memorandums, development contributions and determinations.

Building Services - Consent fees and charges

This page includes details of the fees and charges for building consents and a calculator to help you estimate the likely cost of your planned building work.

Building infringement offences and fees

This is a list of offences and the infringement details for Building Services.

Building services general charges

This page provides information on Building services general charges.

Plumbing and drainage fees and charges

Drainage connection fees are payable in addition to the consent fees.

Pool fencing

This page explains the fencing requirements for swimming pools under The Building (Pools) Amendment Act 2016.

Amusement devices

Amusement devices come under the control of WorkSafe New Zealand and need to be registered.

Building Services newsletter

In this online newsletter you will find useful building related information and be kept up to date with what is happening in the department.

Short term visitor accommodation – compliance considerations

If you are currently letting, or considering letting your property for short term visitor accommodation (STVA) you need to be aware of rules that affect you.

Earthquake prone buildings

The approach for identifying and managing potentially earthquake-prone buildings is governed by the provisions of the Building Act 2004.

What's new

This page provides information on What's new.

Eco design

This page contains information on eco design practical advice and Warm Dunedin home insulation scheme.

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