Dunedin City Council pools to accept Hāpai Access Card

The Hāpai Access Card is a nationally recognised accessibility card that helps people with disabilities communicate their access needs quickly and discreetly through symbols displayed on the card. The card is independently verified and recognised by businesses throughout New Zealand.

The Hāpai scheme is optional and does not replace existing concession arrangements. For example, customers with a Community Services Card may continue to access concession pricing.

Cardholders can access a casual Hāpai swim pass for $3.00, valid for 7 days. They can also use the Hāpai weekly membership option at $3.00 per week, with the number of weeks paid upfront.

Our pool staff are being trained to recognize the card’s symbols and immediately offer appropriate assistance.

Other key points:

• The Hāpai Card is for pool entry only and does not apply to swimming lessons, Swim School or school visits
• Our staff will issue cardholders with a receipt/ticket, which should be retained as proof of payment
• Hāpai Card users may bring a support worker for free. The support person can be linked to the cardholder account for ease of access.

More details: Hāpai Access Card

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