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Dunedin City Council – Kaunihera-a-rohe o Otepoti

Galleries, libraries and museums | Kā wharepukapuka, kā whare taoka

Services and activities

The Galleries, Libraries and Museums group includes activities and services related to:

  • Dunedin Public Libraries (including City of Literature)
  • Dunedin Public Art Gallery
  • Toitū Otago Settlers Museum
  • Lan Yuan Chinese Garden
  • Olveston Historic Home

The DCC owns and operates the Dunedin Public Libraries, Dunedin Public Art Gallery, Toitū Otago Settlers Museum, Dunedin Chinese Garden and Olveston Historic Home.

The DCC provides opportunities to access and experience visual arts and culture by viewing art collections held in a safe and quality environment. The DCC maintains and preserves a rich heritage of stories, treasures and knowledge through its cultural institutions.

The Council is one of four local authorities in Otago that contribute to the management and funding of the Otago Museum under the Otago Museum Trust Board Act 1996.

Community outcomes

The Galleries, Libraries and Museums group contributes to the following community outcomes:

  • A creative city with a rich and diverse arts and culture scene
  • A supportive city with caring communities and a great quality of life
  • A successful city with a diverse, innovative and productive economy

Measuring performance

Measure Data Source Actual 2019/20 Year 1 2021/22 Year 2 2022/23 Year 3 2023/24 Year 4 – 10 2024-31
Level of service: Library facilities are accessible, and collections are maintained and updated to meet the needs of the community
Percentage of residents who visit Dunedin Public Libraries at least once in a year ROS 64% ≥60%
Percentage of residents who visited and were satisfied with Dunedin Public Libraries ROS 89% ≥90%
Total number of visits to Dunedin Public Libraries annually Internal data 920,579 ≥1.1 million
Number of participants in lifelong learning programmes conducted by the library annually Internal data 35,086 ≥35,000
Level of service: The Dunedin Public Art Gallery provides access to a diverse visual art experience which meets the expectations of visitors and the collection is managed according to international best practice
Percentage of residents who visit Dunedin Public Art Gallery at least once in a year ROS 51% ≥40%
Percentage of residents who visited and were satisfied with to their visit to the Dunedin Public Art Gallery ROS 90% ≥90%
Total number of visits to Dunedin Public Art Gallery annually Internal data 198,046 ≥195,000
Level of visitor satisfaction with Dunedin Public Art Gallery Visitor surveys 97% ≥90%
Percentage of designated exhibition galleries that are committed to displays from the permanent collection (in order to provide access to the city’s holding of nationally significant art) Internal data 56.6% ≥40%
Level of service: The Toitū Otago Settlers Museum (Toitū) facilities provide access to a diverse social history experience which meets the expectations of visitors
Percentage of residents who visit Toitū at least once a year ROS 71% ≥75%
Percentage of residents who visited and were satisfied with their visit to Toitū ROS 94% ≥95%
Total number of visits to Toitū annually Internal data 216,656 ≥250,000
Number of special exhibitions, public programs and events staged per year at Toitū and at Lan Yuan Chinese Garden Annual status analysis 86 ≥100
Level of visitor satisfaction with Toitū Trip Advisor 4.8 ≥4.5 out of 5 stars (as at 30 June each year)
Level of service: Visitors enjoy an authentic Chinese architectural and cultural experience
Percentage of residents who visit Lan Yuan Chinese Garden at least once a year ROS 24% ≥15%
Percentage of residents who visited and were satisfied with their visit to Lan Yuan Chinese Garden ROS 83% ≥85%
Total number of visits to Lan Yuan Chinese Garden annually Internal data 34,676 ≥40,000
Level of visitor satisfaction with Lan Yuan Chinese Garden Trip Advisor 4.5 ≥4.0 out of 5 stars (as at 30 June each year)
Level of service: Visitors enjoy an authentic experience at Olveston Historic House
Percentage of residents who visit Olveston at least once a year ROS 10% ≥10%
Percentage of residents who visited and were satisfied with their visit to Olveston ROS 92% ≥90%
Total number of visits to Olveston annually Internal data 24,527 ≥35,000
Level of visitor satisfaction with Olveston Trip Advisor 4.5 ≥4.5 out of 5 stars (as at 30 June each year)

ROS Residents’ Opinion Survey

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