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Dunedin City Council – Kaunihera-a-rohe o Otepoti
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Paying your water account

There are several ways to pay your DCC water accounts:

  • By cheque in the mail
  • By EFTPOS, cash or cheque at a Customer Services Centre or Post Shop
  • Direct credit and internet banking
  • Direct debit

It is up to you to monitor your account balance and ensure there are sufficient funds to cover your payment.

Direct Credit and Internet banking

To pay your water account, please use these bank details:

Account number03 0905 0184000 12

ParticularsWATER

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ReferenceAssessment number (top right hand corner of your notice)

To help us process direct credit and internet banking payments, please post, fax or email your remittance advices on, or before, the date of payment with ‘Direct Credit Accounts Receivable’ on the address or subject line.

  • Post Attn Direct Credit Accounts Receivable, PO Box 5045, Moray Place, Dunedin 9058
  • Fax (03) 474 3694
  • Email directcredits@dcc.govt.nz
  • Direct debit

    Direct debits are our preferred method of account payment. If you set up a direct debit, it means that we will make sure your account is paid on time and in full and you can be confident you won’t incur penalties - even if you’re away!

    Please contact us on 477 4000 for more details or download the form from the related information section.

    Changing your water account payments

    If you move properties, and you pay via telebanking, internet banking or direct credit, you need to contact your bank and make sure that the bank has your new rate reference number(s) as this refers to a property, not a person.

    If this information is not updated, payments will continue to be credited to your old property rather than your new property. We take no responsibility for payments credited to rate accounts in error.

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