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Fix it form

Last updated: 16 Dec 2025 1:46pm

Please use this form to tell us about a problem that you would like us to fix.

Please include as much information as possible so that we can identify and fix the problem as quickly as possible.

For urgent attention to any problem phone Customer Services on 03 477 4000.

If 'other' please specify

Location of problem *(required)

Details of the problem *(required)

Upload first supporting image (jpg files only, 20MB max)

Upload second supporting image (jpg files only, 20MB max)

Would you like to know the outcome? *(required)

Name *(required)

Email address *(required) (please enter a valid email address - name@domain, name.name@domain (eg name@name.co.nz, name.name@name.org etc)

Contact phone number *(required)

You will receive a thank you page in this browser window and a confirmation email upon successful submission of this online form.

If the form is not submitted successfully, there will be an error message listed.

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